1. Eligibility for Refunds

Refunds are applicable only for cancellations made within 7 days of purchase, and only if the service has not been delivered or initiated.

2. Non-Refundable Items

Once a service or product is accessed or delivered, it becomes non-refundable. This includes digital deliverables and consultancy hours.

3. Refund Request Process

To request a refund, please contact our support team with your transaction details. Valid requests will be processed within 7–10 business days.

4. Delayed or Missing Refunds

If you haven’t received your refund yet, first check with your bank or card provider. Processing times may vary based on payment method.

5. Disputes & Resolutions

For refund-related disputes, our team will review the case and resolve it based on our terms and service agreement.

6. Contact Us

If you have any questions about this refund policy, please email us at support@cortracker.com.